Open Enrollment for retirees ended on Monday, Nov. 27, 2023, at 5 p.m.

Open Enrollment is the annual period when University of California retirees can enroll in benefits for the next calendar year. Retirees are able to enroll for their 2024 benefits from Thursday, Oct. 26, 2023 8am. To provide members of the UC Medicare Choice plan more time to switch plans during Open Enrollment if they so choose, the Open Enrollment deadline is being extended. Retirees will have until Monday, Nov. 27, 2023, at 5 p.m. (PST) to allow you more time to understand your options. Additional information, such as plan changes, as well as tools and resources to assist with this year’s benefits choices, will be shared as soon as it becomes available. If you don’t act during Open Enrollment, you’ll continue your current health coverage in 2024, but your costs will change. Learn all about your benefits on UCnet and ask ALEX to walk you through your choices and costs.

Please read a message from Cheryl Lloyd, vice president of Systemwide Human Resources, about significant increases in medical plan premiums for 2024. In her letter to the UC community, Vice President Lloyd acknowledges the impact of these increases on faculty, staff and retirees, and offers an overview of the steps UC leadership has taken to maintain quality, choice, affordability and equity.

UCLA Health Care Facilitator Open Enrollment Help Desks

Zoom sessions were offered to help you learn about UC retiree medical plans, 2024 changes and how UC retiree plans work with Medicare. You can view the recordings of the Zoom sessions below.

Review the pre-recorded Retiree Open Enrollment Presentation on YouTube:

NOTE:The UCLA Health Care Facilitator (HCF) is here to assist with escalated medical, dental and vision plan issues that you have not been able to resolve on your own. The HCF is not your first point of contact for any issue. If you have questions about your retiree check, questions about plan premiums, or enrollment process or eligibility issues (such as your plan says you and/or your dependent(s) are not covered), please contact the Retirement Administration Service Center (RASC) at 800-888-8267 or log into UCRAYS to contact RASC customer service from within the portal. UC retiree plans are maintained by RASC. RASC is responsible for resolving your eligibility and enrollment issues when you have retiree coverage.


  • Retirement Administration Service Center (RASC)
    • 1-800-888-8267
    • During UC’s Open Enrollment, RASC is making big changes to make sure you get the help you need:
      • Expanded customer service hours:Monday–Friday, 7 a.m. to 4:30 p.m. (PT)
      • Select option 1 for prompt assistance with questions about Open Enrollment or accessing your UCRAYS account, with support from UnifyHR (a trusted UC partner)
  • UCLA Health Care Facilitators

Additional Resources:

Helpful Links

If you have any questions about the retiree help desks and Zoom webinars, please contact the ERRC by email at or call 310-825-7456.